When Mark Walters received a $2,500 bill from his long-distance carrier, Denver-based Qwest, he figured it had to be a mistake. It was, and it was his daughter's boo-boo.
Elissa Walters, 18, had gone home to Springfield, N.J., for Christmas break, turned on a new computer and called an America Online number in the 973 area code - the Walters' home area. Figuring it was a free local call carried by their local carrier, Verizon Communications, she left the computer on. And on. And on. But just because the area code was the same, it didn't mean the call was local.
[ Now that is the definition of AO Hell]